Privacy Policy – Healty Home Yogi LLC

Effective Date: October 7, 2025

This policy explains how Vera Deama Terasso Store by Healty Home Yogi LLC collects, uses, shares, and protects your personal information when you visit our website or shop in store.

Data Controller: Vera Deama Terasso Store by Healty Home Yogi LLC

3115 North Lake Blvd #67 Tahoe City, CA 96145, United States

Email: [email protected] · Phone: (530)448-4280 · Store Hours: Daily 10:00 AM–7:00 PM (PT)

1) Information We Collect

Identity & contact details: name, shipping/billing address, email, phone number.
Order & support details: items purchased, order number, messages with customer support, return/warranty requests, and any photos/videos you provide for damage verification.
Payment information: handled by Stripe or PayPal (transaction tokens and status only). We do not store your full card number, CVV, or bank details.
Technical data: IP address, browser and device type, pages viewed, cookies, and session identifiers.

2) How We Use Your Information

To process orders, ship products, handle returns/refunds, and provide support.
To process payments and prevent fraud.
To send order confirmations, shipping updates, and service notices.
To analyze site performance and improve your experience (aggregated analytics, not for direct identification).
For email marketing only if you explicitly opt in; you can unsubscribe at any time.

3) Consent

By placing an order, submitting a support request, initiating a return, or completing a transaction, you allow us to use your information for that purpose.
For other uses (for example, promotional emails), we’ll ask for your separate consent, which you may withdraw via the Unsubscribe link or by contacting [email protected].

4) When We Share Information

We do not sell personal data. We share it only with:

Payment processors: Stripe and PayPal (both PCI DSS Level 1 compliant).
Carriers/logistics: e.g., USPS, UPS to deliver orders and provide tracking.
Operational service providers: hosting, email services, IT/analytics tools—under contract and limited to the stated purposes.
Law enforcement/regulators when required by law or to protect our legal rights.

5) Data Retention

Transaction/receipt records: kept for at least 7 years to meet accounting/tax obligations.
Accounts & support records: kept until you ask us to delete them or after 24 months of inactivity.
Marketing data: kept until you unsubscribe.

6) Security

Data in transit is protected by SSL/TLS; internal access is role-based and limited.
Card data is processed by Stripe/PayPal; we never see or store your full card details or CVV.
While we use reasonable safeguards, no method of transmission or storage is 100% secure.

7) Cookies & Similar Technologies

session_id: tracks your session, landing page, and referrer.
cart: remembers items in your cart (typically ~2 weeks).
storefront_digest/login: supports access to password-protected areas (if applicable).
You can disable cookies in your browser, but some features (cart, checkout) may not work correctly.

8) Your Rights

You may access, correct, update, or delete your personal information; withdraw marketing consent; and request a copy of your data.
California residents also have rights under CCPA/CPRA (right to know/delete and freedom from discrimination).
Send requests to [email protected]. We may need to verify your identity before acting on a request.

9) International Transfers

Your data may be stored or processed in the United States. When third-party providers use servers in other locations, your data may be subject to that jurisdiction’s laws.

10) Links to Other Sites

Our website may link to third-party sites. Once you leave our site, their privacy policies apply. Review those policies before sharing personal data.

11) Minimum Age

By using this site, you confirm you are at least the age of majority in your state of residence, or you have parental/guardian permission.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted. For material changes, we’ll notify you on the site or by email.

13) Contact Us

Vera Deama Terasso Store by Healty Home Yogi LLC